{"id":10470,"date":"2023-10-20T09:33:31","date_gmt":"2023-10-20T09:33:31","guid":{"rendered":"https:\/\/staging.impdiagnostics.com\/privacy-policy-and-cookies\/"},"modified":"2025-12-09T09:05:21","modified_gmt":"2025-12-09T09:05:21","slug":"privacy-and-cookies-policy","status":"publish","type":"page","link":"https:\/\/impdiagnostics.com\/en\/privacy-and-cookies-policy\/","title":{"rendered":"Privacy and Cookies Policy"},"content":{"rendered":"\n
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IMP<\/strong> | Website privacy policy <\/em><\/h4><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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Privacy<\/strong><\/h4><\/div>\n\n\n\n

WE ARE COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF CLIENTS AND USERS OF THE IMP PLATFORM, AND THEREFORE WE HAVE PREPARED THIS POLICY AND THE PRACTICES DESCRIBED HEREIN. IN THIS POLICY, WE EXPLAIN HOW YOUR PERSONAL DATA IS COLLECTED AND PROCESSED, AND WE ADVISE YOU TO READ IT CAREFULLY.<\/p>\n\n\n\n

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1. IDENTIFICATION OF THE ENTITY RESPONSIBLE FOR DATA PROCESSING<\/strong><\/h5>\n\n\n\n

Entity: ISABEL MACEDO PINTO DIAGNOSTICS PORTUGAL, LDA. (hereinafter, \u201cIMP\u201d) | NIPC: 504 470 353 | Headquarters: Edif\u00edcio do Bom Sucesso, n\u00ba 61, 8.\u00ba andar, sala 809, 4150-146 Porto
Email: geral@impdiagnostics.com<\/a><\/p>\n\n\n\n

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2. WHAT IS THIS POLICY ABOUT?<\/strong><\/h5>\n\n\n\n

This Privacy Policy explains how we collect and process the personal data necessary for the data subject to:<\/p>\n\n\n\n

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  1. exercise their rights, and<\/li>\n\n\n\n
  2. submit a complaint through the platform made available by IMP, describing the practices adopted for this purpose.<\/li>\n<\/ol>\n\n\n\n
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    3. WHAT IS PERSONAL DATA?<\/strong><\/h5>\n\n\n\n

    Personal data is any information relating to an individual that identifies them or makes them identifiable, regardless of the nature or medium of the information, including sound and image.<\/p>\n\n\n\n

    A person is identifiable when they can be identified, directly or indirectly, in particular by reference to an identification number or to specific elements of their physical, physiological, psychological, economic, cultural, or social identity.<\/p>\n\n\n\n

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    4. HOW WILL WE USE YOUR PERSONAL DATA?<\/strong><\/h5>\n\n\n\n

    Personal data processing operations are essential tools for IMP\u2019s activity and are carried out in accordance with applicable law and best practices.<\/p>\n\n\n\n

    Your personal data will not be reused for purposes other than those previously identified or that are incompatible with the purposes for which they were originally collected.<\/p>\n\n\n\n

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    5. PURPOSES, LEGAL GROUNDS AND RETENTION PERIODS<\/strong><\/h5>\n\n\n\n

    The personal data we process has specific legal grounds depending on the purposes for which it is used, and will be retained for as long as necessary to fulfil those purposes, as outlined in this Privacy Policy.<\/p>\n\n\n\n

    We only collect the personal data that is necessary and adequate for the purposes described.<\/p>\n\n\n\n

    Below is a table with the purposes of processing, data collected, legal basis, and retention periods:<\/p>\n\n\n\n

    PURPOSE<\/th>LEGAL BASIS<\/th>DATA COLLECTED<\/th>RETENTION PERIOD<\/th><\/tr><\/thead>
    Form for exercising data subject rights<\/td>Compliance with a legal obligation<\/td>Name, Email, Message<\/td>One month for response, extendable by two months. May be retained longer for proof of rights exercised.<\/td><\/tr>
    Form for submitting a \u201ccomplaint\u201d<\/td>Compliance with a legal obligation<\/td>Name, Email, Phone, Description<\/td>5 years, without prejudice to longer retention due to ongoing judicial or administrative proceedings.<\/td><\/tr>
    Platform management operations (cookies)<\/td>Consent (cookies)<\/td>IP address, cookies<\/td>See Cookie Policy.<\/td><\/tr>
    Fraud prevention and information system security<\/td>Compliance with a legal obligation, when applicable<\/td>IP address, cookies<\/td>See Cookie Policy.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

    If a specific legal retention period exists, that period will prevail. In all other cases, data will be retained for the periods indicated above, deemed sufficient for the respective purposes.<\/p>\n\n\n\n

    At the end of the retention period, all personal data collected will be deleted.<\/p>\n\n\n\n

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    6. HOW DO WE COLLECT YOUR PERSONAL DATA?<\/strong><\/h5>\n\n\n\n

    We collect your personal data through the forms on the IMP platform, as well as through the platform itself and its communication with your device, and through the emails you send us.<\/p>\n\n\n\n

    Your personal data is collected from your device in the following ways:<\/p>\n\n\n\n