Dedicated Account Manager
The follow-up visits conducted by the IMP Diagnostics commercial team have been crucial in strengthening communication and partnership between the laboratory and its collaborators.
The latest exams and guidelines in the field are shared and discussed, ensuring that everyone is updated and aligned with the latest developments and advances.
Additionally, we have three Area Managers who perform a detailed analysis of management, clinical, and operational indicators, allowing for a thorough examination of performance and identification of improvement opportunities. These visits also serve as a direct communication channel, providing partners with an open pathway for clarification or obtaining information.
Ana Teixeira
Head of Customer Engagement​
Filipe Carvalho
Area Manager
Gastroenterology​
Joana Esteves
Area Manager
Gynecology​
Sara Marques
Area Manager
International​
IT Integration
For enhanced data security, error minimization, and streamlining of operational processes, we offer the possibility of IT integration between IMP’s laboratory management software and our clients’ main clinical management systems.
B2B Portal
Access a customizable portal where you can:
- Easily and conveniently request supplies, with the option to set favorites
- Schedule or cancel extraordinary collections
- View reports
- Download IMP forms and documents
- Define profiles and access controls, both managerial and administrative
- Submit electronic exam requests
BIT – Business Intelligence Tool
The Business Intelligence Tool is a report that supports managers who trust IMP as a partner. We make Data Science available to our partners, where we analyze different indicators, aiming to improve clinical and production outcomes, optimizing the Anatomic Pathology activity of your Unit.
